Privacy

This is the main privacy policy for Bounce Sound, Lighting & DJ and it applies to all our Platforms. When we talk about our “Platforms” we refer to all our websites, mobile sites, mobile apps, emails or any other technology or services you may use to interact with us.

This privacy policy describes how we handle the information we collect and receive from you. By using our Platforms you are agreeing to the provisions of this privacy policy.


1.    We collect and receive information about you in the following ways:

1.1  Information you give us

This includes any information that you provide to us directly, whether through our Platforms or via phone, sms, fax or any other medium, this may include information you give to us:

  • by filling in forms on our Platforms. Like when you sign-up for an account or when you subscribe or register to use services on our Platforms;
  • when you enter a competition, promotion or complete a survey;
  • by posting comments or content on our Platforms;
  • when you purchase one of our products or services;
  • when you contact us and when you otherwise provide information directly to us.

1.2  Information we collect or receive when you use our Platforms, products or services

We collect information when you use our Platforms or services by using cookies, web beacons and other technologies. Depending on how you access and use our Platforms, we may receive:

  • Log information (for example information about your interactions with our Platforms and other services you use, the content you view and the search queries you submit);
  • Information we infer about you based on your interaction with our products and services;
  • Device information (for example the type of device you’re using, how you access our Platforms, your browser or operating system and your Internet Protocol (“IP”) address);
  • Location information (for example, your device’s GPS signal and information about nearby WiFi networks and cell towers. We get this information when you use location-enabled services).

1.3  Information from third-party sources

We may receive additional information about you that is publicly or commercially available and combine that with the information we have collected or received about you in other ways. We may also receive information about you when you choose to connect with social networking services while using our Platforms.


2.     We use the information we collect and receive for the following general purposes:

2.1  To provide you with information, products or services you request from us.

2.2  To communicate with you. We may want to notify you about changes to our Platforms or provide you with information about competitions, products or services that we feel may interest you.

2.3  To be effective and relevant in the services we provide you. We want to ensure that content from our Platforms is presented to you in the most effective manner for you and for the device you use. We also want to provide you with content that you are likely to find relevant and engaging.

General:

  • You have the right to ask us not to contact you for marketing purposes. You can exercise this right at any time by using any of the various “opt-out” options that we will always provide to you when we communicate with you. By opting out of one distribution list, does not automatically remove you from all other lists. You cannot opt-out of routine service correspondence from us, because then we would not be able to provide services to you.
  • Our Platforms use cookies. If you wish to reject our cookies, you can configure your browser to do so. A cookie is an alphanumeric identifier which we transfer to your hard drive through your web browser when you visit our Platforms. It enables our own system to recognise you when you visit our Platforms again and improve our service to you. Cookies may also be used to compile aggregate information about areas of our Platforms that are visited most frequently. This traffic information can be used to enhance the content of our Platforms and make your use of it easier.
  • Bounce Sound, Lighting & DJ is based in South Africa, and, regardless of where you use or access our Platforms, products, or services, your information may be transferred to and maintained on servers located in South Africa (or elsewhere in the world). Please note that any information we obtain about you will be stored in accordance with South African privacy laws, regulations and standards, which may not be equivalent to the laws in your country of residence. By using our Platforms you consent to this collection, transfer, storage and processing of information to and in South Africa.

IMORTANT ANNOUNCEMENT

OUT OF OFFICE

Most suppliers are closed for the year from midday 20th december.
as such we cannot fulfil any orders which are not in stock at warehouse
until after the 6th january in most cases Collections for stock at our warehouse can be made by special arrangement. We are back in full swing on the 6th january 2024. Thank you for your support in 2024!